Wikipedia describes it as “the network of physical objects—devices, vehicles, buildings and other items—embedded with electronics, software, sensors, and network connectivity that enables these objects to collect and exchange data.“
From product to service: a paradigm shift?
The numbers show that the industrial sector is very much an ‘early adopter’ when it comes to seeing the added value of connected objects.
The Internet of Things, or Internet 4.0, has given industry a new way to organize production. This ‘Internet of smart factory objects’ is characterized by continuous and immediate communication between the various tools and workstations integrated into production lines and supply. The objective is to make a ‘smart’ factory, capable of greater flexibility in production and more efficient allocation of resources.
But above all, the manufacturing industry has been among the first to see that the Internet of Things is a fantastic opportunity. In particular, it has enthusiastically adopted the ability to monitor machines remotely to avoid or reduce downtime by anticipating wear. This change has enabled the sector to reinvent itself by offering its customers a ‘service and a solution’, rather than ‘machine and product’. In other words, companies no longer sell compressors, they sell compressed air; not drills, but holes.
Connected objects speak. But will they speak in your best interests?
A connected object has three parts:
- A sensor in the object to collect information;
- A system that collects and manages the information received; and
- A network to connect them together.
But it is important to remember that in a machine-to-machine (M2M) model, objects can communicate and make decisions to help you get the best outcomes. My thermostat, for example, receives information that all the house lights are off and it can therefore reduce the temperature. Or it gets the message that my garage door is open, and knows I have returned and it must warm up the house. Even simpler, my washing machine will recognize the QR code on my favourite shirt and set itself to the right temperature. But in reality, which objects will communicate, and will all brands speak to each other? Have we really thought about this? And are you ready, because things are already talking, and soon they may start to retain information and even adapt.
The Internet of Things could shake up distribution business models
20 years ago, barcodes enabled retailers to find out what customers were buying through loyalty cards. Retailers quickly realised the power of transactional data and how it could be used. And there is no reason for them to change.
Retailers (whether “Pure Players” or “Bricks & Mortar”) do not want to run the risk of being by- passed by the Internet of Things. And there is plenty of potential for that. Your connected printer, for example, may be set up to go straight to the brand to organize new ink cartridges, avoiding any intermediaries.
Amazon saw this threat before many of its competitors. In April 2015, in Seattle, the company launched its Dash button, a barcode reader connected to the Wi -Fi home network. This can scan products or use voice recognition to order from a list of products that will be delivered by Amazon.
Now Amazon has unveiled Amazon Dash Replenishment. This allows a directly-connected device to place an order for consumables. No need for any button this time. Now the machine automatically places the order when it decides it is necessary. Printer cartridges, reams of paper, softener salt ... the list of available consumables is pretty extensive. By managing communication direct to these connected objects, Amazon has managed to make itself indispensable to consumers and manufacturers, and so maintain its position in the value chain. Other retailers will have to follow suit if they want to remain competitive.
As Harold Grondel, of Productize, the first agency for the Internet of Things, says, “Once upon a time, someone noticed that some devices had a battery, and how much value that added. Before long, the same thing will happen with connectivity: more and more devices will be connected and our lives will change again.”
It’s becoming increasingly apparent that some of the biggest disruption from the Internet of Things will happen with streaming data. Given customers’ expectations for real-time engagement and the accelerating speed of business, being able to make fact-based automated decisions are what will determine organizations’ readiness.
This paper, Understanding Data Streams in IoT, does a great job of framing the opportunities with streaming data using SAS Event Stream Processing. I hope you find it helpful for getting ready for the IoT disruption!