HR is at a crossroads today. It reminds me of what the finance department has experienced a couple of years ago. It took a financial crisis to realize that Finance could play a significant role within...

In my role as a customer intelligence advisor, I have the privilege to work with a wide variety of organizations. From retailers to the banking sector, whether ‘B2C’ or ‘B2B’ oriented, one...

The Australian Flying Doctors may seem to have an exciting job, but it can also be a very stressful one. These airborne medical emergency teams often need to fly to remote places and they cannot...

Phil Simon, a frequent keynote speaker and award-winning author of several management books, has shared some interesting thoughts with us on business management issues pertaining to analytics and data...

Throughout her long career as a speaker and software executive, author Jill Dyché has been asked the same question time and again: “What should we do about shadow IT?”