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Tomorrowland takes customer experience to new levels

When it comes to customer experience and experience marketing, no organization comes even close to Tomorrowland. From the teaser movie over the social buzz to the after movie, customers are given the...

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Customer experience: from goldfish to GDPR

‘Moneyball’ in the world of soccer, the use of analytics to save refugees’ lives, applying mathematics to predict divorces and to influence gossip in the office, and even a royal visit: there...

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Your journey to Artificial Intelligence

A vast majority of business leaders have started talking about Artificial Intelligence, and some even have begun to implement suitable projects. But what did this journey look like? Which challenges...

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The revival of data management: trends & challenges

Data management – an umbrella term for data integration, data quality and also data governance – has long taken a back seat within many companies worldwide. But as more and more companies are now...

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Why marketing professionals should use analytics

In recent years, being a chief marketing officer (CMO) has become much more challenging due to the digitizing market. New data sources give new insights into customer behaviour and the customer...

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Belfius: “Who needs fintech anyway?”

It’s very unlikely that you haven’t heard of ‘fintech' yet. This term (short for financial technology) usually refers to startups in the financial industry who have created some innovative...

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GatherIQ helps silence a ‘silent killer’

SAS’ GatherIQ initiative has welcomed yet another organisation: the Sepsis Alliance. Sepsis is a form of blood poisoning caused by infections, which can lead to tissue damage, organ failure and...

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When disaster strikes, analytics make a difference

Data-driven dashboard enables second-largest grant maker to provide guidance just when donors need it most

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Our appeal: turn our youth into Mars travelers

According to recent studies, one million extra jobs for highly skilled talent will be created in the course of the next decade. No less than 40 percent of these jobs will be functions that don’t...

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